Rivers Casino Schenectady, Opening Day

I attended the opening day and got in line one hour before the opening (12:00) and stayed until about 8:00 p.m.  There were many pluses and minuses but overall it was a good experience.  Here are my plus and minus:  It is in Schenectady, ten minutes from my house.  Otherwise I'd have to travel to Saratoga about 45 minutes away.  It was neat, clean and bright.  There were a couple dozen gas heaters outside (I helped pay for them) which I didn't think was necessary.  Even though they could afford it, there is no reason to squander natural resources.  They could have decorated the place with energy saving spotlights or something.  Be good neighbors and give the money to the local homeless shelter instead.

There didn't seem to be any festive ceremony anywhere where I was so I missed that.  C'mon, a cymbal crash or something.

The staff was plentiful, cheerful and eager to assist IF you approached them.  Nine hours there and only one staff member walk by and ask me how I was doing and if I was enjoying myself.  There were two staff members who were VERY rude and if I were the boss, they'd be fired on the spot. At another time I saw a kitchen staff type person walk through the floor carrying a platter of clean glasses to the bar.  They need to take a lesson from the Victorian mansion millionaires and build passageways for the staff so they are never seen and stuff just magically appears. 

When we first entered, the security guy pulled over a black man and asked him for his ID.  I thought "racial profiling." A few hours later I walked past that same entrance and they were doing it to two Arab looking men.  I went over and asked what was going on and they said they were just doing age checks.  WHAT?  I DON'T LOOK 21?

We went out to our car three times and each time we came back in, the guy clicked us on his counter.  So if you hear of a total for opening day, deduct 15 people (there were five of us). 

The place is smaller than the Saratoga Racino but has the additional attraction of about a hundred tables.  Real ones. They were always packed. Some of the table dealers were still trying to figure stuff out.  I saw one of them user their fingers at one point.  That cute.  They'll get it. The tables are a big plus.

Many of the slots are labeled as penny slots.  NOT SO.  Most of them have a minimum bet of forty cents.  Saratoga has real penny slots so you can dispense with that 19 cents you have left when you leave.  When you add lines and multiply the bet, one play could cost you ten bucks.  Penny slot my  . . . . Also, none of the machines take dollars.  Five is the minimum.  I arrived with all my stripper money.

In some casinos, when someone wins big, such as $700, $2,000 or $10,000 they congratulate that person over the loud speakers and a rumble echoes through the room.  Not here.  I think it is exciting to hear that someone is winning.

They need non-player seating.  Unless you are at the bar or on a machine, there is no place to sit waiting for your addicted sister to finish up losing her money.  I saw people sitting on the floor only to be told that they have to get up.  Keep in mind that three quarters of their clientele are elderly.  They often need to rest.  Quit nickel and diming.  Park benches would have been nice outdoors too where many elderly people were waiting for their rides or cabs.  Put a bench where all those useless heaters are.

There was a piano player in one of the lounges that no one was listening to.  My big complaint here was that he was playing a dull electric piano coming through muffled speakers.  Have some class and put in a real baby grand piano.  Make the top a bar.  This was unacceptable.  Some casinos have piano players in the entrance hallway where they are playing real pianos.  You can mike them.  The band in the other bar was excellent but too loud.  About 110 decibels on my phone app.  The ambient room was about 80 - 90 with spikes.  If you have sensitive hearing, bring plugs.  Once your hearing nerves are killed by loud noise, they're gone forever. Do you have ringing?  That is the sound of dead nerves.

NO BUFFET?  WHAT THE . . . . ? I met a friend there and he said that two burgers and a drink cost him THIRTY DOLLARS.  So we left for dinner and went to a local establishment which was empty.  When we came back, the police cordoned off that gawd-awful circle.  I'd fire that architect.  The police were not allowing anyone to go around the circle so you had to go straight and do a U-turn in the middle of the busy Eerie Blvd - which many people did.  The police are not that stupid, are they?  If anything they should have treated it like an intersection and just had four cops let people through one lane at line at a time.   After dodging U-turners and people cutting across four lanes, we entered the casino property to be sent to the garage.  We had a handicap pass and told the attendant that we wanted handicap parking and he said there was none.  We told him we were just there and there were many open spaces. After arguing, he let us through and we parked right in front of the door.  The parking people need to communicate.  They had the egress to many of the lot lanes chained off.  I don't know why because it forced people to back out while others were trying to get in . . . it was just a mess.  They need to work their parking kinks out.  I'm sure once the fad of a new casino goes away, the lot will be more controllable but please, put people first. Have someone monitoring the lots and radio in empty spaces if you have to.  You can afford to hire one guy simply by getting rid of those outdoor heaters.

Speaking of people, a lot of the younger gamblers there can be quite rude.  I waited behind a guy for about twenty minutes to get his machine when he was done losing.  When he got up a woman three machines down said "I HAVE DIBS ON THAT MACHINE."  I said "You're playing that machine."  She replied that she would be done in five minutes.  I just sat down and started playing. People also put coats and cell phones on seats to save them.  Also, spouses sit in seats while not playing but are watching the person next to them play.  We need those benches.

I walked past an actor type person who tapped me on the shoulder with a clipboard.  It was funny, ha ha, I noticed them.  BUT, the person I was with just had rotator cuff surgery. Had he been on the inside . . . LAWSUIT.  Look but don't touch.

I suspect construction was done hastily.  I found a loose screw, a loose baseboard and saw a dangling light fixture.  The bathrooms, BTW, at least the men's room, they were very nice, clean and spacious.  I loved the doors to the stalls.  Give that designer a raise. 

Most of our society doesn't really beleive in God.  That's okay, they will on their deathbeds.  I couldn't get over how many people, YOUNG people, go through superstitious rituals and routines before playing.  They kiss their fingers then touch the screen, they pile trinkets and statues on the machines, they rub down the screen, some even recite some banal mumbo jumbo.  BTW, their "gods" are not helping them out very much, they all lost anyway.  Maybe they should turn to the original one who will at least try to convince them instead of gambling, take the kids camping or to mini golf.

So, overall, it is a great casino that I have no doubt will iron out its kinks as its new smell wears off. I will definitely go back but may hit the Racino every once in a while for the real penny slots and buffet.   This is indeed a gem to Schenectady. 

I know some people think it is going to attract crime.  I know like, all those seventy and eighty year olds, they come with their crime, their drugs and their rapists . . . .